Legal Statement and Privacy Policy
Prompting clause
Your trust is very important to us. We are well aware of the importance of user information security and we shall take security protection measures to keep your user information secure and controllable in accordance with applicable laws and regulations. In view of this, Nanjing Yuyue Software Technology Co., Ltd. (or “we” for short) formulates this Legal Statements and Privacy Policy (hereinafter referred to as “Statements and Policy) and remind you: Please read it carefully and make sure that you understand it thoroughly before using our services. Please ensure that you have obtained full understanding and consent before using any related products. Should you start using our services, this will be regarded as acceptance and recognition of the statements and policy.
If you have any questions, comments or suggestions regarding the contents of the statements and policy, please contact us online.
Definition
Personal information refers to all kinds of information recorded by electronic or other means that can be used to identify the personal identity of a natural person alone or in combination with other information, including but not limited to the natural person’s name, date of birth, ID number, personal biometric information, address and telephone number. The personal information contained in this privacy policy is your personal information which has been collected, transmitted, stored, used and shared for the purpose of providing services to you.
Business data: Unlike personal information, business data refers to the data that you upload, download, store and process using our services.
Legal statements
1. Ownership of rights
i. Our logo, “鱼跃”, “Yuwell” and other words, figures and combinations thereof, as well as the other logos, emblems and names applied to our services constitute registered trademarks of Yuyue Software and of Jiangsu Yuyue Medical Equipment & Supply Co., Ltd. in China and other countries. Without our written authorization, there shall be no display, use or processing of this information (including but not limited to copying, spreading, displaying, mirroring, uploading or downloading), and you shall refrain from making any representations with respect to any rights on your part to display, use, or otherwise process this information.
ii. The intellectual property rights to all of our products, services, technologies, as well as to all of our programs (hereinafter referred to as “technical services”) are the property of Yuyue Software or the holders of the rights thereto.
iii. Unless stated otherwise, Yuyue Software possess all rights (including but not limited to rights of copyright, trademark, patent, trade secrets as well as all other related rights) in connection with the publication of documents and other information (including but not limited to text, graphics, pictures, photos, audio, video, icons, colors, layout design and electronic documents). Without the permission and/or authorization of Yuyue Software, no person shall be permitted to make use of the above content (including but not limited to monitoring, copying, relaying, displaying, mirroring, uploading and downloading any internal content through or by means of programs or equipment). If you are authorized to browse, copy, print and disseminate our internal information content, such content shall not be used for commercial purposes, and the use of all information content and any part thereof must include this statement regarding rights.
2. Limitation of liability
i. We hereby remind you that you must comply with the laws of the People’s Republic of China when using our services, and that you must not engage in any activity or behavior that endangers network security, nor can you use our services to engage in activities that could damage the reputation of or infringe upon the privacy and/or intellectual property rights and other legitimate rights and interests of others. Despite the suggestions provided above, Yuyue Software bears no responsibility for the application, purpose, or actual use you made of our services.
3. This is protection of property rights.
We respect intellectual property rights and oppose and crack down on the infringement of intellectual property rights. Should any organization or individual determine that the contents of our client page might infringe on their legitimate rights and interests, then that organization or individual shall be entitled to provide Yuyue Software with written notice regarding rights, and Yuyue Software shall deal with the matter in accordance with laws as soon as possible following receipt of the qualified notice from such intellectual property rights holders.
Privacy policy
We (hereinafter referred to as “we”) respect and protect user information, and we possess an obligation to treat this information with the utmost diligence and prudence. When you use our services, we shall collect, process and disclose your information in accordance with this privacy policy. On the basis of this privacy policy, we hope to provide you with a clear introduction as to how Yuyue Software handles your personal information. We therefore suggest that you read this privacy policy in its entirety in order to help you understand how to protect your privacy.
Should you have any questions or suggestions or should you wish to share your opinions, please contact us using the contact information provided.
This policy will help you understand the following contents:
1. Scope of application
2. Collection and use of user information
3. Sharing, transfer and public disclosure of user information
4. Management of user information
5. Cookie and similar technologies
6. Personal information security
7. Minors
8. Renewal of privacy policy
9. How to contact us
1. Scope of application
i. This privacy policy only applies to your use of our services, including network configuration, control and management of intelligent devices and others.
ii. This privacy policy is not applicable to services provided to you by other third parties. For example, if our third-party service provider relies on our platform to provide services for you, the information you provide to the service provider shall not be subject to this privacy policy.
2. Collection and use of user information
i. Member information
a. If you have already created and registered a Yuwell Health Platform account, then you can log in to our service with it. If you log in to us through your Yuwell Health Platform account, your account registration information (mobile phone number/email) will be synchronized with us.
ii. Technical services provided to you
The information you have provided to us includes:
a. We will show you the information you are required to submit via our page and which shall be subject to the web presentation. If you do not use some of the services, then you shall not be required to provide relevant information.
The information we collect during your use of the service
b. Device information: We shall receive and record the information related to the intelligent device you have used in accordance with the specific permissions issued or granted during software installation and use (such as the information regarding the intelligent device after we complete the network configuration, including software and hardware characteristic information such as model, operating system version, device setting and UDID, etc.). For the users with Android devices, Android 6.0 and above systems are required to grant location service licenses and permissions so to connect the applications with Bluetooth devices. Except for the scope of use agreed in this agreement, we will not use the personal information generated by Google Location Services.
c. Login information: when you use our service or the service provided by the client, we will automatically collect your detailed usage of our service and save this information as the relevant network log. Such as your search query content, IP address, browser type, telecom operator, language used, date and time accessed as well as records of web pages you visited, etc.
d. Operation information of intelligent devices (such as blood glucose information provided by an intelligent blood glucometer, operation mode of intelligent blood pressure monitor, blood pressure information and pulse information, etc.), related position information of intelligent devices (such as IP address, GPS position, Wi-Fi access point and Bluetooth that can provide relevant information).
e. The application integrated Aurora push service SDK, which is provided by Aurora. In the process of providing such services, Aurora needs to collect your relevant personal information, including device information [device information includes: device identifier (IMEI, IDFA, Android ID, MAC, OAID and other related information), application information (application crash information, notification switch status, software list and other related information), equipment parameters and system information (equipment type, equipment model, operating system and hardware related information)], network information [network information includes IP address, WiFi information, base station information and other related information. ] and geographic location information. In order to provide you with better services, improve technology and enhance user experience, you understand and agree that we have the right to provide Aurora with your personal information to the extent necessary, and Aurora can also collect and use your personal information on its own for the purposes mentioned above, and on the premise of protecting your personal information and privacy and complying with applicable laws and regulations, use the collected information and data for other services and purposes after de-identification or anonymization. When Aurora wants to use personal information for other purposes not specified in this policy, you will be notified in advance and asked for your consent. When Aurora intends to use the information collected for a specific purpose for other purposes, you will be notified in advance and asked for your consent.
f. For the Android user, integrated mPaaS framework is applied, which is provided by Alibaba. In the process of providing such services, third-party partners need to collect your relevant personal information, which includes device information [device information includes: device identifier (IMEI, IDFA, Android ID, MAC, OAID and other related information), application information (application crash information, notification switch status, software list and other related information), device parameters and system information (device type, device model, operating system and hardware related information)], network information [network information includes: IP address, WiFi information, base station information and other related information. ] and geographic location information. In order to provide you with better services, improve technology and enhance user experience, you understand and agree that we have the right to provide the third party partners with your personal information to the extent necessary, and third party partners can also collect and use your personal information on its own for the purposes mentioned above, and on the premise of protecting your personal information and privacy and complying with applicable laws and regulations, use the collected information and data for other services and purposes after de-identification or anonymization. When we want to use personal information for other purposes not specified in this policy, you will be notified in advance and asked for your consent. When we want to use the information collected for a specific purpose for other purposes, you will be notified in advance and asked for your consent.
g. Please note that individual device information and device operation information cannot establish the identity of a specific natural person. If we combine this non-personal information with other information to determine the identity of a specific natural person, or use it together with personal information, this non-personal information will be regarded as personal information during the combined use period, and we shall ensure the anonymity and confidentiality of this personal information unless otherwise authorized by you or otherwise stipulated by laws and regulations.
iii. We use the user information submitted by you and collected by us for the following purposes:
a. To provide, maintain and improve our services to you;
b. To promote and introduce products to you as permitted by laws and regulations;
c. We may use your personal information to prevent, discover and investigate fraud, illegal conduct which endangers safety or which violates or contravenes agreements, policies or rules established by Yuyue Software or our related parties to protect your legitimate rights and interests as well as the legitimate rights and interests of our other users, of Yuyue Software, or of our related parties and affiliates.
d. We may combine information from one service with information from other services in order to provide you with services, personalized content and suggestions.
e. Other purposes, with your permission.
3. Sharing, transfer and public disclosure of user information
i. Sharing
We will not share your user information with other organizations and individuals, except in the following cases:
a. Sharing with explicit consent: After obtaining your explicit consent, we will share your user information with other parties;
b. Sharing under statutory circumstances: We may share your user information externally according to applicable laws and regulations, litigation and arbitration, or in accordance with the requirements established by administrative and judicial organs according to law;
c. Sharing with authorized partners: We may entrust trusted
partners with the provision of services. In connection with this, Yuyue Software may share some of your personal
information with its partners in order to provide better customer service and to optimize user experience. We
will only share your user information for legal, legitimate, necessary, specific and clear purposes, and we will
only share such user information as may be necessary for providing such services. Our partners have no right to
use the shared user information for any other purpose.
We
will sign strict confidentiality agreements and information protection agreements with companies, organizations
and individuals with whom we share user information, and require these companies, organizations and individuals
to handle user information in accordance with our instructions, this privacy policy as well as any other
relevant confidentiality and security measures.
ii. Transfer
We will not transfer your user information to any company, organization or individual, except in the following cases:
a. Transfer with explicit consent: after obtaining your explicit consent, we will transfer your user information to other parties;
b. In case of merger, acquisition or bankruptcy liquidation with other legal subjects, or other situations involving merger, acquisition or bankruptcy liquidation, if the transfer of user information is involved, we will ask the new company or organization holding your user information to continue to be bound by this policy; Otherwise, we will ask the company, organization and individual to ask you for authorization again.
iii. Public disclosure
We will only publicly disclose your user information in the following cases:
a. With your explicit consent or based on your active choice, we may publicly disclose your user information;
b. In order to protect the personal and property safety of users of our platform and our affiliated companies or the public from infringement and from contravention, we may disclose your user information in accordance with applicable laws or our relevant agreements and rules.
iv. Exceptions: obtaining prior authorization and consent when sharing, transferring and publicly disclosing user information
In the following cases, your prior authorization and consent will not be required to share, transfer and publicly disclosure your user information:
a. Related to national security and national defense security;
b. Related to public safety, public sanitation and major public interests;
c. Related to criminal investigation, prosecution, trial and judgment execution;
d. It is difficult to obtain the consent for the purpose of safeguarding the life, property and other important legitimate rights and interests of you and other persons;
e. Personal information that you disclose to the public by yourself;
f. Collecting personal information from legally publicly disclosed information, such as legal news reports and government information disclosure.
4. Management of user information
i. In the following cases, you can ask us to delete user information:
a. If our processing of user information violates laws and regulations;
b. If we collect and use your user information without your explicit consent;
c. If our processing of personal information seriously violates our
agreement with you.
For security reasons, you may need to submit a written request or
prove your identity in other ways. We may ask you to verify your identity before processing your request.
5. Cookie and similar technologies
i. In order to ensure normal operation, to provide you with an easier access experience, and to recommend content in which you may be interested, we shall store small data files called cookies on your client. Cookies usually contain identifiers, site names as well as some numbers and characters. We can only read the cookies we provide.
ii. The cookies will store your preferences. We will display the information you need when you visit the website again.
iii. You can manage cookies according to your own preferences, and you can also clear all cookies saved on your mobile device. However, if you do so, you will need to change the user settings every time you visit us.
iv. In addition to cookies, we will use other similar technologies, such as beacons and pixel tags on the website.
6. Security of personal information
i. We attach great importance to your information security. We strive to take reasonable physical, electronic and administrative security measures to protect your user information. We will protect your user information and prevent unauthorized access, public disclosure, use, modification, damage or loss of user information. We will use encryption technology to improve the security of user information; we will use a trusted protection mechanism to prevent malicious attacks on user information; We will deploy an access control mechanism and try our best to ensure that only authorized personnel can access user information; Finally, we will hold training courses on security and privacy protection to enhance employees’ awareness of the importance of protecting users’ information.
ii. We will take reasonable and feasible measures and try our best to avoid collecting irrelevant and unnecessary user information. We will only keep your user information for the period required to achieve the purpose stated in this policy, unless both parties are required to negotiate to extend the retention period or are permitted to do so by law. Following the expiry of the retention period for the above user information, we will delete your personal information or take steps to ensure its anonymity.
iii. In the event an unfortunate user information security incident occurs (leakage, loss, etc.), we will inform you in a timely manner according to laws and regulations: the basic situation and possible impact of the security incident, measures we have taken or which we will take, suggestions regarding ways you can prevent and reduce the risk independently, and remedial measures for you. We will inform you of such event in a timely manner by mail, letter, telephone and push notification, etc. When it is difficult to inform subjects of the user information on an individual basis (i.e. one by one), we will make an announcement in a reasonable and effective way.
iv. At the same time, we will report the handling of user information security incidents as required by regulatory authorities.
v. Should our products and services stop operating, we will take reasonable measures to protect the security of your user information, including timely stopping activities involving collection of user information; Delivering the notice of cessation of operation individually (i.e. one by one) or announcing it to the users; Steps will be take to delete the personal information in question or to render it anonymous.
vi. When collecting user information, we will inform you once again and obtain your explicit consent before using user information beyond the stated purpose or beyond the scope of direct or reasonable connection.
7. Protection for minors
We attach importance to the protection of minors’ personal information. If you are a minor, we suggest you ask your guardian to read this privacy policy carefully and use our services or provide us with information with the consent of your guardian.
8. Renewal of privacy policy
i. Our privacy policy may be revised.
ii. Without your explicit consent, we will not restrict your rights under this privacy policy. We will post any amendments to the privacy policy on a special page.
iii. For major revisions, we will also provide more significant notices (including some services, we will notify by publicity to explain the specific changes of privacy policy).
iv. Major changes referred to in this policy include but are not limited to:
a. Our service model has undergone major changes. Such as the
purpose for which user information is processed, the type of user information processed, and the use mode of
user information;
b. Significant changes have taken place in our control rights and
organizational structure. Such as business adjustment, bankruptcy merger and acquisition, etc.;
c. The main
objects of user information sharing, transfer or public disclosure change;
d. Your
right to participate in user information processing and the way you exercise it have changed
significantly;
e. When the responsible department, contact information and complaint
channel for handling user information security change;
f. When the
user information security impact assessment report indicates that there is a high risk.
9. How to contact us
Should you have any questions concerning this statement and policy or concerning our practices and operation with respect to this privacy policy, or should you wish to express your opinions in this regard, please contact us by email.